Breaking bread together is a good way to conclude an apology.
The recipie from this “no knead” bread came from our
close friends Ron and Tricia Bergman. You can follow
their international travel adventures on their insightful and
well-written blog, by clicking here.
- Are you okay?
- Is your boat okay?
- I really blew it. I shouldn’t have… (admit what you did wrong).
- I can understand if you’re upset.
- I’m really sorry.
- In the future I will… (explain what you will do to avoid this in the future).
- Can I fix or pay to repair or replace what I broke? And, or, if no harm was done, a goodwill token – offer something small and thoughtful, like a hot cup of coffee on a cold day, or cold beer on a hot one. Note: if there’s no physical damage, this step is not necessary, but for those willing to go the extra mile, it is genuinely appreciated, even when it’s not accepted by the injured party.
- Again, I’m really sorry.
- Thank you for your understanding and forgiveness.
- I’ll be much more careful in the future and will (repeat what you will do to avoid this in the future).
Executed correctly, it’s possible to not only right the wrong, but spread good cheer and even become the start of a friendship. Trust me, it’s happened, to me, and among my former mediation clients. More often than not, it’s not money that’s the issue*, but understanding, empathy and a positive path forward.